How Anchor Senior Concierge LLC, doing business as Anchor for Seniors, collects, uses and protects information you provide to us.
Effective date: September 28, 2026
Anchor Senior Concierge LLC, doing business as Anchor for Seniors ("Anchor," "we," "us," or "our"), provides non-medical concierge, coordination, navigation and follow-through services for older adults and their authorized contacts.
We may collect information you voluntarily provide, including your name, email address, telephone number, mailing or service location, communication preferences, information submitted through website forms, and information reasonably needed to respond to inquiries or coordinate requested services. We may also collect limited technical information associated with use of our website, such as browser, device, and basic usage information.
We use information to respond to inquiries; provide, coordinate and improve requested services; communicate about scheduling, reminders, service updates and follow-up; maintain business and client records; support billing and account administration; protect our systems and users; comply with applicable legal obligations; and operate Anchor for Seniors.
If you separately opt in to receive text messages from Anchor for Seniors, we may use your mobile number to send customer-care messages related to requested concierge services, scheduling, reminders, service updates, follow-ups, and responses to your inquiries. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may disclose information to service providers that help us operate our business and communications, when reasonably necessary to coordinate a service you request or authorize, to protect rights or safety, or when required by law. Service providers are expected to use information only for the services they perform for us. We do not authorize third parties to use SMS opt-in information for their own marketing.
We use reasonable administrative, technical and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including business, contractual, legal and compliance requirements.
You may contact us to request that we update or correct information you provided, subject to applicable legal and recordkeeping requirements. You may opt out of SMS messages at any time by replying STOP. Email communication preferences may be changed by contacting us.
Our website or services may link to or coordinate with independent third parties. Their privacy practices are governed by their own policies, and Anchor is not responsible for the privacy practices of independent third parties.
We may update this Privacy Policy from time to time. The effective date above will reflect the current version.
Questions about this Privacy Policy may be directed to info@anchorforseniors.com or 714-790-9145.
